Domain.com Review

Domain.com has grown from a simple domain name registrar to provider of a variety of web hosting plans like e-commerce, VPS, and Linux hosting. They offer free domain names, unlimited disk space, a drag-and-drop website builder, and WordPress hosting.

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Domain.com customers have written 40+ reviews with an overall rating of 3.5 stars and good marks for quality, support, and features offered.

Domain.com is based in Vancouver, WA in the USA and has recently become part of the Endurance International Group, a large hosting company that owns more than 30 well-known hosting brands.

Domain.com offers a range of hosting plans, including some niche services, but its primary focus is affordable shared hosting. At one time, they offered Windows hosting, but now they only support Linux. The company also offers a handful of VPS hosting plans.

Hosting Plans

Domain.com offers basic shared and WordPress plans along with VPS plans for more demanding websites.

Shared Hosting

Shared hosting is offered across three plans . All have standard features, such as unlimited disk space and bandwidth on the cheapest plan.

FTP logins, databases and email accounts are all limited unless you opt for the most expensive hosting package in the shared hosting range.

Some hosts provide scripts and one-click installers for free, but Domain.com doesn’t really offer more than the basics; you’ll need to pay extra for full access to the library.

CMSs Supported

Each plan allows you to install some of the most popular open-source content management systems (CMSs):

• WordPress

• Drupal

• Joomla

• PHPBB

• CubeCart.

A potential issue is that their list of supported applications is missing a few common ones that most other hosts provide, like PrestaShop.

Domain.com’s WordPress hosting plans

In addition to their standard shared hosting plans, Domain.com offers two WordPress hosting plans. Additionally, you can get access to their own WebsiteBuilder or the Weebly site builder.

VPS Hosting

All VPS hosting plans run on CentOS.

The resources offered are as you’d expect. The Standard plan offers 512 MB RAM, 20 GB disk space and 1,000 GB bandwidth. The Premium plan offers 2,048 MB RAM, 60 GB disk space and 2,000 GB bandwidth.

The site says cPanel and WHM are “available” but, only on the top tier VPS plans.

Support 

Domain.com offers a 99.9% uptime guarantee — standard for the industry. But remember that this allows for up to 43 minutes of down-time per month.

The host doesn’t specify the location of its datacenter, but it says that its services are provided from a Tier 1 facility offering full redundancy, diesel and UPS backup, redundant cooling, 24/7 monitoring, and backups.

Non-Specific Backups

The host doesn’t specify when backups are taken or whether the backups are accessible to clients.

Customers on VPS hosting plans can ask for a backup to be restored if their VPS is corrupted due to a botched change to the operating system. However, this service is not guaranteed.

There’s no information about backups for shared hosting customers.

Customer Support

Domain.com offers support via telephone (US toll-free) or live chat.

The support department is open 24 hours a day, 7 days a week. There’s no information about the location of the support team.

Knowledgebase

The host offers public access to its knowledgebase, a help system that covers all the basics of hosting accounts, access, and passwords.

Environmental Impact

One positive aspect of Domain.com as a company is that they’ve done quite a bit to try and be kind to the environment.

Domain.com offsets its energy use with 150% wind power in addition to planting trees for new accounts. They even provide green certificates for sites hosted by them.

This sort of aspect could be a nice bonus if you care about the environment. Even if you don’t, it doesn’t make your hosting experience any worse.

Control Panel

At Domain.com, different types of hosting accounts have different control panels.

Shared hosting customers get access to DomainCentral, an in-house custom control panel.

There are some articles in the knowledgebase which cover DomainCentral if you want to take a look; customers of other Endurance International Group brands may have come across similar control panels with other hosting providers.

Limitations of cPanel Access

cPanel is included for free on the higher tier VPS plans but is not available on the entry VPS plan.

Pricing and Partnerships

VPS plans can be purchased monthly, but shared and WordPress plans are only available with 1, 2, or 3-year contracts.

The introductory rates that are advertised on the site, as well as deals you may find on other sites, are about as cheap as you’ll find for hosting.

You can sign up for 12, 24, or 36 months for your initial term.

For shared hosting plans, the renewal price is the same as the introductory price. But for WordPress and VPS hosting, your renewal rate is more.

This naturally encourages you to sign up for a long-term initial term, but this can be risky if you cancel at some point, as you can’t be certain that you’ll get a complete refund.

Summary

Endurance International Group has swallowed up many hosting companies. On the upside, that kind of support provides hosting companies with the resources they need to provide solid hosting. On the downside, it can make them homogeneous and interchangeable.

Domain.com is fighting that trend by trying to be a one-stop hosting shop — like GoDaddy and Namecheap. They aren’t quite there. But they still offer everything most users would need.

Domain.com provides inexpensive basic web hosting. If that is what you are looking for, visit Domain.com now.